Customer: "Hey, what's up with you guys not being open at night?"
Me: "Yeah, we close at four everyday."
C: "Oh, but that's just temporary, right? You guys will eventually stay open later?"
M: "Nope. Four pm."
C: "What?? Why?"
And so it goes. I feel bad disappointing so many people, but....
here's why:
Life's too short for me not to spend some quality time with my wife and kids. I've spent a good part of the last 15 years in kitchens working long hours and 6-7 day weeks, and I'm at a point in my life where I need a decent balance between work/personal time. Being closed at night means that I get to read to my kids almost every night.
It's nice to see SOMEONE who gets that life is about a whole bunch of things ... some bring us money, some bring us pride, some bring us love and support. It's a balance.
how about training a trustworthy night-time manager? Once the cooks are settled in...
You should take it as a compliment that people want your burgers day and night.
It is complementary and good, but everything doesn't need to be the biggest, most available ... perpetually striving for more.
Enough is good.
Good for you. It's your business and you know what you need to take home at the end of the day.
Curious...what's holding you back from taking on or training someone to keep the shop open for a few more hours? I know that would be tough for someone like myself because I would want to maintain control of the operation from open to close. If that means closing at a time that is convenient for me and my family then so be it.
But if you found the RIGHT person to run those extra 15, 18 or 21 additional hours per week...well, I'm not telling you anything you probably haven't already thought of.
Can't wait to get up there sometime.
No 19 hour days? Hmm. I knew I was going wrong somewhere.
If Hot Doug's can do it, so can Edzo's!
Dude, ya gotta learn to DELEGATE! There's no need for you to personally cook my burger. haha
Hire someone to do the night shift. The kids at NU will be there every night trying to avoid the dorm food. You'll make a fortune!